A group of healthcare professionals speaking

0248_SMG_Patient Experience Seminar 2024_Live

Description: 

The Patient Experience Seminar is designed to support healthcare teams in improved communication with their patients. Topics address a clinician's role as a leader in their practice, give them tools for communicating with and understanding patients from diverse backgrounds, and helps them manage their own well-being including recognizing the signs of burnout that could impair care. The seminar includes didactic and interactive learning elements that help the learner practice new communication skills in a safe and supportive team environment. This one-day seminar is led by the Clinician Communication Coaches for Sutter Medical Group.

Target Audience

Nurse Practitioner (NP)

Physicians (MD or DO)

Physician Assistant (PA)

Learning Objectives

After completion of this course, learners should be able to:

1. Detect what matters most to a patient, or their priority for the first visit, via utilization of the Patient Agenda.

2. Practice AIDET communication format when communicating diagnosis, treatment plan, next steps, and follow-up.

3. Discuss the role of leaders when communicating appreciation or “managing up” colleagues.

Course summary
Available credit: 
  • 7.00 AMA PRA Category 1 Credit

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Sutter Health designates this Enduring activity for a maximum of 7.00 AMA PRA Category 1 Credit™ for physicians. Learners should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 7.00 AMA PRA Category 1 CreditHour(s)

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Sutter Health certifies this Enduring activity was designated for a maximum of 7.00 AMA PRA Category 1 CreditHour(s). Non-physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 7.00 ANCC

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    This course/program has been awarded 7.00 ANCC contact hour(s). Sutter Health is accredited provider of nursing continuing professional development. Learners should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 7.00 IPCE

    This activity was planned by and for the healthcare team, and learners will receive 7.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

    IPCE Credit
Course opens: 
01/11/2024
Course expires: 
01/10/2025
Cost:
$0.00
Rating: 
0

Culturally Appropriate Care which is Free of Implicit Biases (AB 1195 & 241):

2700 Gateway Oaks Dr.
Sacramento, CA 95833
United States

Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest

No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.   

– Provider Designee/Verification:  Kerri Maya, MSL, RN

Committee Member(s)

Kelly Herbelin-Farrar, Physician , Co-Lead for Clinician Communication Coaches

has no relevant financial relationships to disclose at this time.

Paul Koenig, MD

has no relevant financial relationships to disclose at this time.
Moderator(s)

Kelly Herbelin-Farrar, Physician , Co-Lead for Clinician Communication Coaches

has no relevant financial relationships to disclose at this time.

Paul Koenig, MD

has no relevant financial relationships to disclose at this time.
Planner(s)

Rupinder Deol, RN, MSN, GNP, PhD

has no relevant financial relationships to disclose at this time.

Kelly Herbelin-Farrar, Physician , Co-Lead for Clinician Communication Coaches

has no relevant financial relationships to disclose at this time.

Paul Koenig, MD

has no relevant financial relationships to disclose at this time.

Jessica Sawyer, PA-C

has no relevant financial relationships to disclose at this time.
Speaker(s)

Kelly Herbelin-Farrar, Physician , Co-Lead for Clinician Communication Coaches

has no relevant financial relationships to disclose at this time.

Paul Koenig, MD

has no relevant financial relationships to disclose at this time.

Accreditation

image

In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.

Credit Designation Statement

Sutter Health designates this LIVE activity for a maximum of 7.00 AMA PRA Category 1 Credits™ for physicians and 7.00 continuing professional development contact hours for nurses, Learners should claim only the credit commensurate with the extent of their participation in the activity.

Note to Other Disciplines: AMA PRA Category 1 Credit HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

Attendance & Credit Claiming

Enter the 6-letter attendance verification code when prompted in the Attendance Course Object within the course outline.  Please review the course instructions for pictorials of the steps to take when registering for the course.

Available Credit

  • 7.00 AMA PRA Category 1 Credit

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Sutter Health designates this Enduring activity for a maximum of 7.00 AMA PRA Category 1 Credit™ for physicians. Learners should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 7.00 AMA PRA Category 1 CreditHour(s)

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Sutter Health certifies this Enduring activity was designated for a maximum of 7.00 AMA PRA Category 1 CreditHour(s). Non-physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 7.00 ANCC

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    This course/program has been awarded 7.00 ANCC contact hour(s). Sutter Health is accredited provider of nursing continuing professional development. Learners should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 7.00 IPCE

    This activity was planned by and for the healthcare team, and learners will receive 7.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

    IPCE Credit
 
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Cost:
$0.00
Please login or register to take this course.

Enrollment Instructions

This program consists of multiple classes (child courses) which a learner may choose from, each with monthly dates as shown below:

1/11/24 - Live/in-person at 2700 Gateway Oaks Dr. in Sacramento

3/7/24 & 3/21/24 - Virtual

5/23/24 - Live/in-person at 2700 Gateway Oaks Dr. in Sacramento

9/11/24 & 9/25/24 - Virtual

11/14/24 - Live/in-person at 2700 Gateway Oaks Dr. in Sacramento

 

In order to advance in this course, you will need to select the overall course and specific class date that you wish to be shown on your transcript. This step is accomplished by placing a checkmark in the box next to the course (shown in black) and the correct tract (shown in teal) before clicking on "Enroll" as shown in the picture below.

 

0248 - Enrollment instructions 1

Please note: You will at this point be locked out of selecting alternate class dates. As such the "Take Course" button will be blacked out and does not apply on this page.

Next, click on the teal hyperlink for the tract you are enrolled in to begin the course.

0248 - Enrollment instructions 2