Bryanna Gallaway is the Senior Director of Experience of Care at Sutter Health, where she leads systemwide efforts to design and deliver more connected, compassionate experiences for patients, families, and care teams. With over 20 years in healthcare experience design, patient engagement, and innovation, she brings a unique blend of human-centered design, operational insight, and collaborative leadership. Bryanna partners across clinical and operational teams to embed relationship-centered care as a driver of quality, safety, and outcomes—translating frontline insights into meaningful, system-level improvements. Known for her thoughtful and energizing approach, she is deeply committed to amplifying voices, reducing friction, and fostering cultures where every interaction reflects dignity, empathy, and excellence.