clipart of individuals having a conversation

0562_CPMC_Navigating Tough Conversations: A Trauma-Informed Approach to Patient Care_LIVE

February 19, 2025

Overview

Description: 

This webinar will focus on a trauma-informed communication approach in healthcare settings. Participants will learn to create safe and less traumatic experiences for patients and families when delivering bad news and will learn to apply trauma informed communication skills to support collaborative decision making. 

Target Audience

Nurse Practitioner (NP)

Nurse, Registered (RN)

Physicians (MD or DO)

Social Workers

Other Healthcare Professionals

Learning Objectives

By the end of this presentation, participants will be able to:
1. Develop an understanding of a trauma-informed approach to communication in healthcare settings.
2. Learn to create safe and less traumatic experiences for patients and families when delivering bad news.
3. Apply trauma-informed communication skills to support collaborative decision-making

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Sutter Health designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™ for physicians. Learners should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 1.00 AMA PRA Category 1 CreditHour(s)

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Sutter Health certifies this Live activity was designated for a maximum of 1.00 AMA PRA Category 1 CreditHour(s). Non-physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 1.00 ANCC

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    This course/program has been awarded 1.00 ANCC contact hour(s). Sutter Health is accredited provider of nursing continuing professional development. Learners should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 1.00 ASWB-ACE

    As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 continuing education credits.

    ASWB, ACE approved continuing education
  • 1.00 CA BRN

    This activity is approved for 1.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Learners should claim only the credit commensurate with the extent of their participation in the activity.

    BRN, California Board of Registered Nursing
  • 1.00 IPCE

    This activity was planned by and for the healthcare team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

    IPCE Credit
Course opens: 
02/19/2025
Course expires: 
03/19/2025
Event starts: 
02/19/2025 - 12:00pm PST
Event ends: 
02/19/2025 - 1:00pm PST
Rating: 
5

Program

Assembly Bills 1195 & 241- Culturally Appropriate Care which is Free of Implicit Biases:

Learners are strongly encouraged to engage in self-directed learning related to the impact of implicit biases in this clinical area via the references provided below:

SDoH:
Najmabadi, L., Agénor, M., & Tendulkar, S. (2024). “Pouring From an Empty Cup”: Manifestations, Drivers, and Protective Factors of Occupational Stress Among Healthcare Providers of Trauma-Informed Care. Journal of interpersonal violence, 39(9-10), 2041-2075.

Implicit Bias:
West, C. M. (2024). Part 1: Providing Survivor-Centered, Culturally Responsive, Trauma-Informed, Strengths-Based Care

Faculty

Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest

No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.   

– Provider Designee/Verification:  Kerri Maya, MSL, RN

Committee Member(s)

William Andereck, MD

has no relevant financial relationships to disclose at this time.
Medical Director(s)

William Andereck, MD

has no relevant financial relationships to disclose at this time.
Planner(s)

Ruchika Mishra, PhD

has no relevant financial relationships to disclose at this time.

Shilpa Shashidhara, PhD

has no relevant financial relationships to disclose at this time.
Speaker(s)

Shaylona Kirk, MD, MPH, MA

has no relevant financial relationships to disclose at this time.

Accreditation

In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.

 

Credit Designation Statement

Sutter Health designates this LIVE activity for a maximum of 1.00 AMA PRA Category 1 Credits™ for physicians, 1.00 continuing professional development contact hours for nurses, and 1.00 approved continuing education hours for social workers. Learners should claim only the credit commensurate with the extent of their participation in the activity.

Note to Other Disciplines: AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

 

Attendance & Credit Claiming

Text the 6-letter attendance verification code to (916) 866-7913 to claim credit.

Available Credit

  • 1.00 AMA PRA Category 1 Credit

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Sutter Health designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™ for physicians. Learners should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 1.00 AMA PRA Category 1 CreditHour(s)

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    Sutter Health certifies this Live activity was designated for a maximum of 1.00 AMA PRA Category 1 CreditHour(s). Non-physicians should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 1.00 ANCC

    In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

    This course/program has been awarded 1.00 ANCC contact hour(s). Sutter Health is accredited provider of nursing continuing professional development. Learners should claim only the credit commensurate with the extent of their participation in the activity.

    Jointly accredited provider, with commendation, interprofessional continuing education
  • 1.00 ASWB-ACE

    As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 continuing education credits.

    ASWB, ACE approved continuing education
  • 1.00 CA BRN

    This activity is approved for 1.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Learners should claim only the credit commensurate with the extent of their participation in the activity.

    BRN, California Board of Registered Nursing
  • 1.00 IPCE

    This activity was planned by and for the healthcare team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

    IPCE Credit

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