Michele P. Smith, MBA-HM, BSN, RN

916-402-3408

msm1311@wgu.edu

6122 Preston Cir

Rocklin, CA 95765

Registered nurse with 25+ years in the field, with extensive and varied clinical experience. Natural leader with superior organizational skills, attention to detail, and a proven ability to lead teams in a challenging environment and to develop collaborative relationships across an organization. Experienced in policy and procedure writing, accreditation readiness, project management, process improvement, educational curriculum development, and application of LEAN and Prosci Change Management principles.

MBA - Healthcare Management

  Salt Lake City, UT (2020)                                                                                                                                           

Bachelor of Science - Nursing                                                                                                                        

Arlington, TX (2017)

                                                                                    Associate of Science - Nursing 

                                                                                               Mission Viejo, CA (1996)                                                                                                                        

                                                                                                        Project Management

                                                                                                      Change Management 

  Continuous Process Improvement

Accreditation Readiness

Policy & Procedure

Problem-Solving

Conflict Resolution

Interpersonal Communication

Leadership

Zoom, WebEx, Adobe Connect

Computer Literacy

Microsoft Program (Outlook, Power Point, Word, Excel, Teams, Forms, Planner)

• Sutter Certified Nurse Leader I
• Prosci-Certified Change Practitioner   
• Basic Life Support (BLS)

Training

• Leader as Coach                                                                                                                                            
• Project Management for the Non-Project Manager                                                                                       
• Lean - A3 Thinking                                                                                                                                     
• Engaging and Building a Team                                                                                                                      
• Daily Engagement System Training & Simulation                                                                                        

• Sutter Certified Nurse Leader I
• Prosci-Certified Change Practitioner   
• Basic Life Support (BLS)

Training

• Leader as Coach                                                                                                                                            
• Project Management for the Non-Project Manager                                                                                       
• Lean - A3 Thinking                                                                                                                                     
• Engaging and Building a Team                                                                                                                      
• Daily Engagement System Training & Simulation                                                                                        

Experience

RN Clinical Nurse Educator (Sutter Medical Foundation)

2019-Present                                                                                                                   

RN Case Manager (Sutter Health System Office)

2016-2018                                                                                                                  

RN Emergency Department (Sutter Medical Center Sacramento)

2008-2016                                                                                                                 

RN Endoscopy (Sutter Roseville Endoscopy Center)

2007-2008

RN Clinical Consultant (Life Masters)

2004-2007

RN Cardiac / Neuro / Ortho (Mercy General Hospital / Dignity)

1997-2001

RN Medical-Oncology (Saddleback Medical Center)

1996-1997